Grand Royale Apartment Complex & Spa, Bansko

I had a great experience at the hotel, enjoying the spacious and clean rooms with lovely balcony views. The friendly staff made our stay comfortable, and the spa facilities were a fantastic way to unwind after a day of skiing. However, I found the dinner options a bit pricey, and the indoor pool was colder than expected, which detracted from my overall experience.

My stay at this hotel was quite mixed. The rooms were spacious and clean, which I appreciated, but there were several areas that could use improvement. The dining options were not as appealing as I had hoped, and some facilities had issues that detracted from the overall experience. Despite these downsides, the atmosphere felt warm and welcoming.

Our stay at the hotel offered a mix of great experiences and some unfortunate incidents. The spacious rooms were a highlight, ideal for our family. However, we faced some service issues that left us disappointed, particularly regarding our check-out experience. Despite this, the spa facilities were a delight and offered good value for money, as did the overall dining.

I had a great time during my six-night stay at this hotel. The location is quite convenient, being a short walk from the gondola. I particularly enjoyed the spacious rooms and the lovely balcony. However, there was a bit of an unpleasant smell emanating from the bathroom drain. The staff were friendly, and while breakfast was decent, I wish it had a bit more variety. Overall, it was good value for money, especially with the nice spa facilities.

The hotel had a lovely atmosphere and provided easy access to skiing, which we appreciated. Rooms were clean but had uncomfortable mattresses that affected our sleep. The dining options were underwhelming, especially breakfast, which was consistently cold. The facilities, particularly the pool, could use improvement regarding temperature and accessibility.